02033861854
Mon–Sat, 8:00 AM–7:00 PM
Mon–Sat, 8:00 AM–7:00 PM
Last Updated: July 2026
At Fire Risk Assessment For Flats, we value genuine customer feedback and recognise the importance of reviews in helping property owners, landlords, managing agents and responsible persons make informed decisions when selecting fire risk assessment services.
This Review Policy explains how customer reviews may be collected, displayed, moderated and managed on our website. We are committed to presenting feedback fairly, transparently and responsibly.
Customer reviews help us to:
We welcome honest feedback from customers who have used our services.
Reviews displayed on our website may be obtained from one or more of the following sources.
Customers may submit reviews through our website, email correspondence, post-service feedback requests or other communication channels.
We may display reviews published by customers on our verified Google Business Profile where appropriate.
Where applicable, reviews may also be sourced from recognised independent review platforms.
To help maintain the integrity of our review system, reviews should be based on genuine customer experiences.
Reviews should:
We aim to maintain a helpful and respectful review environment.
Reviews may be declined, removed or moderated where they:
Including abusive, threatening, discriminatory, defamatory or inappropriate language.
Including private contact details, addresses or other sensitive personal information.
Including advertisements, repeated submissions or content unrelated to our services.
Including unlawful, misleading or fraudulent content.
We do not knowingly publish fabricated or misleading reviews.
To the best of our knowledge, reviews published on our website represent genuine customer feedback received through legitimate channels.
We do not offer rewards in exchange for positive reviews.
Where customers are invited to provide feedback following a completed service, they are encouraged to share honest opinions regardless of whether their experience was positive, neutral or negative.
Where appropriate, we may respond to customer reviews in order to:
Our responses do not modify or influence the customer’s original opinion.
If you believe a review published on our website is inaccurate, misleading or inappropriate, please contact us so the matter can be reviewed.
Please include:
We will assess the information provided and take appropriate action where necessary.
Customer feedback plays an important role in helping us improve our fire risk assessment services, customer support and website.
We regularly review customer comments and suggestions to identify opportunities for improvement and maintain high standards of service.
If you have any questions about this Review Policy or wish to report a concern regarding a published review, please contact us.
Phone: 02033861854
Fire risk assessment booking support for blocks of flats, converted houses, HMOs, mixed-use residential buildings and communal areas across London.
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